Solutions - Sales Lead Management

Q.magic will fit right into your sales environment, customized to your needs. It ensures that your team never misses an opportunity to sell. The system queues work smartly for each agent, triggers reminders automatically and follows up relentlessly with each agent so they follow up relentlessly with prospects and win more business.

Contact us to explore the best practice Q.magic solutions for internet lead management and outbound call centers.

With cost-effective and rapid customization to fit your needs, all Q.magic apps can enable your sales teams to:

Supplier profile management - self-register and manage their own profiles, certifications, and other documentation that your require

1. Convert more leads into customers
2. Assign leads smartly
3. Pursue web leads seamlessly
4. Create auto-responders and email templates
5. Be up and running in no time
6. Gain powerful insight and analysis
7. Customize rapidly and as-needed

1. Convert more leads into customers. Smart Queuing™ shows each agent a list of tasks ordered by priority. Hot leads are contacted firsts and follow-ups are always timely. Not a single lead falls through the cracks, and Q.magic ensures that best-practice sales processes are rigorously followed, maximizing your sales potential.

2. Assign leads smartly. Ensures that each prospect is routed to the most appropriate agent every time. It also ensures that if no action is taken within a specified amount of time, the lead is re-routed to the next available agent.

3. Pursue web leads seamlessly. Whether you source leads internally or purchase them in bulk, Q.magic integrates with lead providers to ensure rapid delivery of web leads, ensuring contacts happen within seconds of submission.

4. Create auto-responders and email templates. Ensure that your team is consistent and always appears professional. Unlimited Email templates can be set up for agents to choose, with merged data automatically populating the messages and formatting fixed to match your company’s style - always.

5. Up and running in no time. Simple to learn and use. Through expert usability design and many hours of careful usage analysis we have have created a friendly, intuitive system. There are no extraneous buttons and all features are quickly and easily accessible. We employ state-of-the-art technology to provide a desktop application feel to an online application that is accessible from anywhere. Reduce training costs and user frustration dramatically. And, because users find the system useful and do not by-pass it, you are guaranteed good data for all reports.

6. Powerful reporting and analysis. Get the management and executive reports you need, delivered right to your inbox. Q.magic can create, schedule and email reports as needed. Through real-time activity monitoring, you can ensure that work is flowing through the funnel as desired. Scheduled reports give managers and executives the perspective they need to run a smooth operation that ensures consistent results.

7. Rapid customization. We know that what sets every company apart are its processes. That is why we encourage quick and easy customization to the pre-built best-practice sales workflows.

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