5. Self-service portal

Overview

• Provides the elements needed to easily build a self-service interface for partners and suppliers
• Connects to the same back-end process engine and database as the core system
• Allows process continuation from the publicly accessible website
• Includes user management and security
• Provides document repository, linked back to ‘Documents’ in each record
• Easily implementable and fully configurable by designers in plain HTML
• Security-enabled via 128-bit (or better) SSL
• Role and permission based security - allow partners and suppliers to see only information relevant to themselves or the group they belong to
• Provides space for public announcements, general documentation and news
• Provides space for supplier-specific communications
• Integrates forms and surveys seamlessly

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